IT service and service model
Our Service
Service Model
Professional services
Technical Support
Consulting
Why GBNet
Why GBNet
Employee Profile
Technical Skills
Communication Network
Consulting
Service Scope
• Desktop support outsourcing services
Inclusive of desktop equipment maintenance (hardware installation, upgrading, relocation and repair), desktop system maintenance ( including software installation, configuration and adjustment)
• Information system maintenance outsourcing
Maintenance and system optimization for substantial equipment supporting network system operation; firewall deployment, VPN structure designing, layout, implementation, and maintenance, deployment and adjustment for desktop system anti-virus software.
• Network security and server monitoring
Monitoring the network flux and providing graphic report displaying the inflow and outflow of router and switch equipment, CPU, memory and lost pack status; monitoring server status of CPU, memory, hard-disk, network card, and temperature, to ensure the normal operation of system.
• Equipment leasing
GBNet provides IT equipment leasing services for minicomputers, servers and network equipment, combined with installation, debugging, daily maintenance and system patch updating service for customers.
•IT assets management outsourcing services
Efficient planning of the customer's IT assets, including collection and maintenance of the information for current assets, system deployment, equipment upgrading plan, environment changing plan, etc.
• Remote services
Taking GBNet IT Helpdesk as the connection platform, combined with VPN based remote monitoring, remote maintenance techniques, following ITIL workflow, providing customers with timely and quality services, to cut down the service cost, improve the service efficiency and promote customer satisfaction rate.
Our service does not just end with installation. After roll-out, we will continue to provide solid technical support, to ensure that the system runs smoothly and minimize unnecessary damages caused by technical problems. Fundamental technology information will also be given to you, so that your system can be fully utilized and perform effectively. We are committed to ensuring that "service creates value" for you.
